You can also message us directly anytime for help. Follow us on Twitterįollow our Twitter account to learn about any issues that may impact Dashlane.
Ask and answer questions and add your feedback in this community forum frequented by Dashlane experts and customers. Questions about Dashlane? Join our r/Dashlane subreddit for up-to-date threads on feature releases and current issues. Request a demo or schedule training Ask the community on Reddit Webinar for members of Team and Business plans Sign up for our regular training opportunities or contact our Sales and Customer Success departments to request a demo or schedule training if you haven't been in touch yet. Videos appear in some Help Center articles and on our YouTube channel.ĭashlane 101 YouTube playlist Training for Team and Business plans Visit the Dashlane blog for security tips, best practices, and case studies.Ĭheck out quick overviews and see how-tos in action in Dashlane's video tutorials. You can contact us for more help or to offer feedback about the articles. Help Center articles for Team and Business plan admins In the Help Center, you can view articles with how-tos, videos, frequently asked questions, and information about Dashlane plans in English, French, German, and Spanish. Note: Dashlane no longer provides a phone number for credit monitoring through TransUnion. Let us know, and we'll take immediate action to have these sites removed. If a website or article claims to have a support phone line for Dashlane, Don't call the phone number.
Your Master Password is your personal key and safeguards your security and personal information.ĭashlane currently offers email and chat support. We recommend that you never provide this information to anyone. Important! Dashlane Customer Support never asks for your Master Password or any of your login details. You can also leave a message with a few details, and someone from the team will get back to you by email. If you don't need live support, you can also enter your question in the chat pop-up to get links to specific Help Center articles. To help you more effectively, an agent may ask you to share your screen in Zoom. During those hours, select the chat icon near the bottom of the article to start a session. The Customer Support team provides live chat support in English, French, and German Monday–Friday from 9 AM to 6 PM EST. We appreciate your patience and willingness to provide the details needed to address your issue as quickly as possible. More than one person might need to help with your issue and communicate with you. We might ask follow-up questions while troubleshooting.
Someone from Dashlane will get back to you as soon as possible.